for calls you take at a desk
Verli is a phone call translator for your computer, not your phone: it shows the call as live text, with the translation under each line, in 60+ languages. It hears the other person through the sound your computer plays and you through your microphone, or both of you through a phone on speaker next to it.
no audio stored, nothing joins the call
1.
Take the call on your computer if you can, in a desktop call app or a browser tab. If it has to stay on your phone, put the phone on speaker next to the computer.
2.
Open Audio source. For a call on your computer, turn on Desktop audio to hear the other person and Microphone to hear yourself. The Audio source button then reads Mix. For a phone on speaker, Microphone alone hears both voices.
3.
Set Language 1 and Language 2 to the two languages on the call. Each line appears with its translation under it. Stop recording when you hang up, because minutes count until you do.
Calls often include card numbers, addresses and other private details. Verli streams the audio for live transcription. It does not keep raw audio after the session ends. It does not use your audio or transcripts to train AI. Verli saves transcripts to History by default, and a saved call stays there until you delete your account. Before a sensitive call, turn off Save meeting transcripts.
Each line carries a numbered speaker label, so you can tell your words from the caller's. The labels are numbers, so they do not show anyone's name. If the caller's words are missing on a call that plays on your computer, turn on Desktop audio next to Microphone.
Verli never dials, joins or speaks into a call. The other person hears you as usual. They see nothing from Verli unless you send them a paid share link. On paid plans, the Mac and Windows apps can also read the translation aloud. Use headphones for it, so your call microphone or a phone on speaker does not pick up the spoken translation. On a Mac, set Playback delay to Instant so you hear the caller right away.
When an interpreter is on the line, Verli writes down each voice, with a translation under each line. You get a written record to check after the call. It does not replace the interpreter, so rely on them for anything important. Ask everyone on the call before you transcribe, and get consent where the law or the service requires it.
Many people searching for a translator for phone calls want it inside the phone's own calling app. Verli does not work that way, and it has no phone app yet. It runs in the browser and in the Mac and Windows apps. Some recent phones have call translation built in. The phone maker's help pages list which models and languages work. If you are at a desk, or can move the call to one, and want a written record of both sides to read back later, Verli fits.
The best setup is a call that plays on the computer itself, in a desktop call app or a phone service in a browser tab. The Mac app needs macOS 14.2 or later. The Windows app needs 64-bit Windows 10 version 2004 or later. Both apps hear all sound the computer plays, so Desktop audio picks up the other person. On Windows, the call has to play through an active output device. Add Microphone for your own voice. Wear headphones so your microphone does not pick up their voice from the speakers.
In the web app, choose the browser tab the call runs in and turn on Share audio. Desktop audio in the browser works best in Chrome. If the call app runs outside the browser on a Mac, the browser often shows no system audio switch. Use the Mac app instead.
If the call has to stay on your phone, put it on speaker next to the computer and use Microphone only. Both voices reach the microphone, so both sides land in one transcript. Verli hears a speakerphone less clearly than sound the computer plays. Keep the phone close and the room quiet. Verli cannot take audio straight from the phone. It only hears what reaches the computer's microphone.
Hold music, phone menus and long silences all count toward your minutes while recording is on. If you are on hold for a long time, stop recording. Start again when a person comes back.
Phone lines often sound less clear than video calls, so expect some mistakes. Each line also appears a moment after it is spoken. During silence, the transcript can show stray or repeated text that nobody said. Check names, dates, amounts and reference numbers. Ask the other person to repeat anything important. Tell them you are transcribing, and get consent where your state, country or employer requires it. Rules differ by place. This is general information, not legal advice.
Yes, if the call plays on your computer or on a phone on speaker next to it. You read each line live with its translation under it, in 60+ languages. Turn on Desktop audio and Microphone for a call on your computer, or use Microphone alone for a phone on speaker.
Any call app whose sound plays on your Mac or PC, such as WhatsApp desktop, Zoom, Microsoft Teams or a softphone (a phone line that runs as a computer app). The Mac and Windows apps hear all sound the computer plays. In the web app, a phone service in a browser tab works best, because you can share that tab with its audio. For setup problems, see the phone call guide.
Use a calling app or phone service that can dial phone numbers from your computer, in a desktop app or a browser tab. Its own help pages explain setup and any costs. The call then plays through your computer, which is the best setup for Verli. Turn on Desktop audio and Microphone, and wear headphones.
Not unless you send them a link. Verli never joins or speaks into the call. Read aloud, a paid feature in the Mac and Windows apps, plays on your own device, so use headphones to keep the call from picking it up. On Standard and Premium you can send a live share link. They can open it without an account and see the call's two languages. Verli deletes the shared data after 24 hours.
Yes. Calls save to History by default. Copy transcript puts the text on your clipboard, with options to include timing, speaker and language. Paid plans also include an AI summary of the call. There is no file download such as TXT or Word.
Not yet. Phone apps are coming soon. Today Verli runs in the browser and in the Mac and Windows apps. If you only have a phone, check your phone maker's help pages for built-in call translation.
You get 60 minutes when you sign up, with no credit card. Standard costs $7.99 per month for 10 hours. Premium costs $19.99 per month for 10 hours plus more natural voice translation in the Mac and Windows apps. Members can add 5 or 10 hour minute packs. Prices are in USD. Minutes count while recording is on, including hold time. Ten hours covers about twenty 30-minute calls.
60 minutes free when you sign up, no credit card needed. Use it in your browser or in the Mac and Windows apps.
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